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Home Testimonials
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“On behalf of the New Jersey League of Community Bankers and the New Jersey Bankers Association, please accept our thanks for your presentation on The Power of Integrated Leadership at our Annual Human Resources Conference held on October 16-17, 2008 at Caesar's in Atlantic City, New Jersey. The program was well received by those in attendance. Thanks again for taking time from your busy schedule in order to participate in the program.” – Wendy Mendelbaum, Controller/Office Manager, New Jersey League of Community Bankers
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“I wanted to forward this to you both so you could see the results I've been experiencing! Northfield managed to once again, to grow checking deposits. 2007 was our best year ever, with a 24% increase in core deposits from 2006!” – Robin Lefkowitz, Director of Business Development, Northfield Bank
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“In 2007 we opened on average 3.6 Checking Accounts per week. Since rolling out your program at the beginning of 2008 we are averaging 8 per week for a 124% increase. I can't state enough that my recommendation of FTC to my Board was one of the best decisions I have ever made.” – Andy Jones Senior Vice President, Boiling Springs Savings Bank
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"Thank you very much for an entertaining and educational presentation at CFT's annual conference held in Newport, RI on November 10, 2007. The attendees enjoyed your workshop and networking with you during the conference. I hope you enjoyed it as well." - Scott E. Briggs, Senior Vice President, Center For Financial Traning Atlantic States
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“Eric and Dennis: Here are the numbers and results from the first FTC class that just graduated this week...Sales volume increased 400%! Men, job well done! — Andrew Riggle, VP Retail Investments, CommunityBanks of Pennsylvania
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“I would like to thank you for your support of th 9th Annual Oritani Savings Golf Classic to Benefit the Center for Food Action. Your participation has helped to make our day of fun and fundraising a success. We are pleased to announce that the outing raised over $43,000. These funds will help CFA provide emergency food as well as advocate for housing, rent and utility assistance to those in need. On behalf of the hungry in Bergen and Passaic County, we thank you and look forward to your continued support next year.” — Kevin J. Lynch, President, Oritani Savings Bank
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"On behalf of the officers and members of the New Jersey League of Community Bankers and the New Jersey Bankers Association, please accept our thanks for your presentaiotn on "Attracting, Retaining and Growing Talent...What Works!" at our Annual Human Resources Conference held on October 24-26, 2007 at Caesar's, Atlantic City, New Jersey. The program was well received by those in attendance. Thanks again for taking time from your busy schedule in order to participate on the program." - Wendy Mandelbaum, Contoller/Office Mananger, New Jersey League of Community Bankers
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“Two words came to mind when I reviewed this program: innovative and proven. Dennis and Eric's compelling enthusiasm, their commitment to the education process, their twist in the training - the first four weeks are dedicated to emphasizing the “emotional” intelligence factor, and their significant client list, convinced me that FTC and CFT are uniquely compatible.” — Karen McMullen, Sr VP NJ Region Director, Center For Financial Training
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“The FTC message really pumped our people up, and gave them new information they could use immediately in the field.” — Scott Harris, Sr. VP Community Banking, Provident Bank of Maryland
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"FTC Methods is a real success story. Their message is uplifting and gets results." — Barry Lowery, Divisional VP, Jackson National Life Insurance Company
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"We saw dramatic changes in increased sales skills of our Platform Program employees, which resulted in record-breaking volume for the months during and following the Face The Challenge sessions. Employees who had minimal success previously have now become sales stars. The electricity of the FTC delivery has charged our program. Thank you, FTC!” — Walter Ritter III, VP Director Of Sales, Community Banking Division, Beneficial Bank of Pennsylvania
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"Our people had an extremely enthusiastic response to the FTC program. One Rep said ‘I want more of that training.’ We are looking forward to our ongoing relationship with FTC.” — Joel Boncek, VP Sales Manager, New Alliance Investment Services, New Alliance Bank of Connecticut
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“Our pipelines are among the highest, as we just finished one of the best months we ever had, and lead the other 8 regions in our market. But I think the thing that I am most impressed with, literally personally inspired, is the frame of mind about how they have begun to approach their daily lives from the moment they wake up out of bed, to how they view yesterday, to their personal life, which makes for a great business life, to how they inspire, coach, and develop their staff. I remember that in high school the definition of religion is a way of life, and there is definitely new religion here. – Kevin Gillen, Sr VP Market Manager, Commerce Bank
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“The presentation that was given by FTC Methods definitely raises an awareness on how we need to continue to think differently when it comes to challenging our workforce.” — Ed Crawley, Sr VP Regional Manager In Store Banking, Provident Bank of Maryland
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“I was at the meeting Wednesday, and enjoyed listening to you and found the information very interesting. Can you please tell me the titles and authors of the books you told us about for emotions to help us deal with our customers better? I feel it would be beneficial to learn more about emotions and the correct way to deal with people. Thank you for your help.” — Sharon Terracciano, Branch Manager, Sovereign Bank
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“There is no question that the impact the Face The Challenge Program had on our sales people was the primary reason our sales soared. Even more compelling, is the fact that the results of the Face The Challenge program, permeated to the other lines of business within the bank as well…” — Al Losco, Manager, Dime Savings Bank of New York |
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"FTC Methods has a unique way of taking both our newly licensed agents and our seasoned agents and empowering them with confidence and enthusiasm that led directly to the significant increase in production and income of the program. The increased sales results continue to be demonstrated long after the sessions have been completed!" — Carlos J Guevara, Manager, Firstrust Investment Services, Firstrust Bank of Pennsylvania
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“Partnering INVEST with FTC Methods is helping a growing number of our subscribers achieve successes they only dreamed of in the past." — Lynn R. Niedermeier, President and CEO, INVEST Financial Corporation
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FTC Methods’ presentation on building relationships was right on! They brought new meaning to how the "little things" make a big difference to customers, to employees and to success. The delivery was very down to earth, suggestions could be easily implemented, and the message very clear.” — Ann M. Clair, Branch Banking Manging Director Community Banking, Provident Bank of Maryland
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“I would like to take a moment to tell you how much I enjoyed the "Face The Challenge" program. The staff at the Mayfair Office has actually commented on my increased enthusiasm. I believe that I am definitely more conscious about maintaining positive thoughts when dealing with people. Thank you so much for all your positive reinforcement.“ — Pat Betz, Assistant Treasurer and Branch Manager Mayfair Office, Beneficial Savings Bank of Pennsylvania
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“I would like to thank you for inspiring me! I really got a lot out of this class. Thanks again.”- — M.T.Ferraro, Manager, Morrell Plaza Branch, Beneficial Savings Bank of Pennsylvania
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“Dennis and Eric promised motivation, skill development and results… They delivered all - and then some. The best training investment we've made in years!…”- — Nancy Gatschet, Sr. VP Community Banking, Firstrust Bank of Pennsylvania
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”Pat & I would like to thank you for the Sales Rally last night. Everyone was really pumped up today. The great part is they are all talking to customers about upgrading their accounts and it's working! Thanks again for your support and enthusiasm!” — Susan & Pat, Managers, Firstrust Bank of Pennsylvania
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